ActiveLense  operates the https://[ActiveLense website] website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include information such as your device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies used are also beacons, scripts, and tags to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Your Data

ActiveLense uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in optional features of the Service
• To provide customer support
• To gather analysis or valuable information so that we can improve the Service
• To detect, prevent, and address technical issues

Data Sharing and Disclosure

We understand the importance of your privacy, and we do not sell or share your personal data for commercial purposes without your consent. However, there are certain situations where we may need to disclose your information, as outlined below:

1. Legal Compliance: We may share your data when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to court orders, subpoenas, or other lawful requests by public authorities.
2. Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of our business, we may transfer user data to the involved parties. Should such a transfer occur, we will ensure that the receiving party upholds the same standards of privacy and security as stated in this policy.
3. Service Providers: We may share information with trusted third-party service providers who assist us in operating our software, conducting our business, or servicing our users. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
4. Protection of Rights and Safety: We may disclose data when we believe it is necessary to protect our rights, ensure the safety of our users, prevent fraud or abuse, or enforce our terms and conditions.

We are committed to handling your data responsibly and will only share it in ways that align with this Privacy Policy. Any third parties with whom we share data are required to adhere to strict data protection policies, ensuring your information remains secure and confidential.

Data Security

We are committed to protecting the security of your data and have implemented a range of security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of the information we collect and store. Our security practices include:

1. Encryption: We employ industry-standard encryption protocols to protect data in transit and at rest. This ensures that any information exchanged between the desktop application, the web platform, and our servers is secured and not accessible to unauthorized parties.
2. Access Controls: Access to user data is restricted to authorized personnel only. We enforce strict access control policies and use role-based access levels to limit access to sensitive information based on an employee’s role and job requirements.
3. Data Anonymization: Wherever possible, data is anonymized to protect individual identities. This minimizes the risk of exposure and further enhances the privacy of our users.
4. Regular Security Audits: We conduct routine security audits and assessments to identify and mitigate potential vulnerabilities in our systems. This includes vulnerability testing, monitoring for unusual activity, and promptly addressing any identified issues.
5. Data Integrity Measures: To ensure the accuracy and reliability of data, we implement mechanisms to prevent unauthorized data modification or tampering. This includes checksums and other validation methods to verify data consistency.
6. Secure Data Storage: Data is stored on secure servers with advanced firewalls and intrusion detection systems. Our storage facilities comply with applicable regulations, ensuring that data remains protected under the highest standards.
7. Incident Response Plan: We have established an incident response plan to quickly respond to any potential data breaches or security incidents. This allows us to take immediate action, minimize impact, and notify affected users as required.

Your Rights

If you are a resident of the European Union (EU) and you wish to be informed about the Personal Data we hold about you and if you want to request to have it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete your personal information
• The right of rectification of inaccurate personal information
• The right to object to processing of your personal information
• The right of restriction of processing of your personal information
• The right to data portability

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [connect@activelense.com]
• By visiting this page on our website: https://www.activelense.com/contact-us/